Shipping info
Shipping and Return Policy
Shopping for contact lenses is easy with WebContacts
You can shop with WebContacts for your contact lens needs 24/7, 7 days a week by going on-line at www.webcontacts.com.au
- Enjoy secure shopping with WebContacts for discount contact lenses
- 24 hours a day, 7 days a week.
Payment Methods
We accept the following credit cards:- Visa, MasterCard, American and Express
Your purchases will appear on your credit card statements as WebContacts Pty Ltd
We also accept payment via Bpay and PayPal.
Payment Information
Please note, due to the nature of our secure payment system, your credit card is authorised at the point of sale. Your card will then be billed within 5 days of authorisation.
Shipping and Handling
The following shipping costs will be charged:
Australia Post Standard eParcel: $9.90
Australia Post Express eParcel: $12.90
Delivery
Delivery takes 2-7 working days for disposable lenses once dispatched, unless on backorder which can take between 2-4 weeks, and 10-18 working days for custom made lenses, including conventional, hard gas permeable and CooperVision XR range (28 DAYS) contact lenses.
Cancelling Orders
You may cancel any order where the delivery time is 7 business days or longer. Please e-mail us within 2 days of your order at [email protected] along with your transaction id or call Phone: 1300 369 950.
For items cancelled after dispatch or within 7 business days, please refer to our Returns Policy. If the goods you have ordered are on back order, you can cancel your order with us at any time. Please email [email protected]
Talk to us: 1300 369 950
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